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Our strategy

Our Strategic Goal

Cement our current leading federal retail positions by growing our market share significantly and profitably.

Strategic priorities

Consumer first Consumer-centric decision-making with enhanced loyalty and improved personalisation powered by AI / Big Data; Enhanced CVP and clustering to better serve consumer needs; Improved brand positioning (including care, safety, ESG and value for money); E2E consumer offering going beyond traditional offline space; Digital / ecosystem. Employer of choice Flexible and proactive approach to personnel attraction; Intensified investment in people to ensure best competences and business continuity; One team approach as the base for effective cross-functional cooperation; Talent managementand social lifts; Agility and innovative thinking. Most efficient and promising ways to market Smart expansion in core formats to profitably grow the market share, including M&As; Actively and structurally consider new sales lines, new niches/markets; OMNI including online; Agile sourcing including partnerships with suppliers, crystallised offering in own production / private label to enhance offering and secure positioning; Vertical integration (agro/FMCG). Modern and efficient platform Defined and straightforward functional strategies; Smooth and efficient processes; Flexible organisational structure, clear responsibility split combined with entrepreneurial culture; Flexible, reliable and scalable cloud-based IT solutions and data platform; Product-centric technology organisation.