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Our strategy

Magnit’s strategic goal is to achieve market leadership through a unique multiformat offering, supported by a broad ecosystem of tech-driven services, all integrated under a single loyalty programme.

We focus on continuously enhancing our value proposition for customers and improving the efficiency of internal processes.

Key strategic areas

Enhancing customer value proposition

Adapting product assortment to local customer preferences

Continuously enhancing loyalty programme mechanics

Enhancing customer engagement through in-store add-on services (e.g., bakery items, takeaway coffee), delivering more personalised experiences through big data analytics and AI, and offering compelling loyalty programmes

Broadening and differentiating the private label offering

Improving brand positioning by emphasising care, safety, sustainability, and an attractive value proposition

Expanding tech-driven ecosystem services to enhance multi-channel customer experiences

Driving efficiency improvements

Flexible, reliable and scalable cloud-based IT solutions and data platform

New distribution centre openings

Fleet renewal

Cross-functional end-to-end initiatives focused on improving the efficiency of key business processes

Monetisation of online and offline infrastructure

Investments in process automation and standardisation

Flexible organisational structure with clear responsibilities, combined with entrepreneurial culture and efficient cross‑functional collaboration

The sustainability agenda is an integral part of Magnit’s strategy and has a direct impact on the Company’s operational performance. ESG initiatives in this area are integrated into our long-term goals and contribute to achieving them, ensuring sustainable growth and long-term value for all stakeholders. To ensure effective performance and track progress in ESG, Magnit has developed a Sustainability Strategy.

For more information on the Sustainability Strategy, see «Sustainable Development» section.

To address structural challenges, we place special emphasis on developing our employees as our key asset
Implementing a flexible and proactive approach to personnel attraction Intensifying investment in people to ensure key competences and business continuity Designing long-term development and succession plans Continuously improving working conditions for line personnel
We implement our strategy through customer engagement across our core existing formats Development of our flagship convenience store format Smart investments in the M.Cosmetic drogerie format Balance between sustaining and expanding the Magnit Family and Magnit Extra large-format stores We develop a multi-format mobile app for customers, enhancing it with personalized solutions for greater convenience
We leverage new growth drivers to broaden our product offering and enhance customer convenience Discounter stores Ultra‑convenience stores E-commerce services accessible through a single super app
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